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Refund Policy

At omeglw.net, we are committed to providing a seamless and satisfactory user experience. Please read our refund policy carefully to understand your rights regarding any payments or transactions made on our platform.

Free Service

omeglw.net is a free-to-use platform, and no payments are required for accessing or using our random video chat services. Since there are no charges, there is no scope for refunds.

Premium Services (If Applicable)

If premium features or paid services are introduced in the future:

  • Refunds will be considered only in cases of technical issues that prevent access to the purchased service.
  • Requests for refunds must be submitted within 7 days of the transaction.

Non-Refundable Cases

Refunds will not be issued for the following:

  • Failure to use the service due to personal reasons.
  • Violation of our terms of service resulting in account suspension or ban.
  • Dissatisfaction arising from factors outside of our control, such as user interactions or random matching.

How to Request a Refund

For eligible refund requests, please contact our support team with the following details:

  1. Proof of purchase (e.g., payment receipt or transaction ID).
  2. A detailed explanation of the issue.
  3. Any relevant screenshots or supporting information.

Email: info@omeglw.net

We aim to resolve refund requests promptly and fairly. Please allow up to 7 business days for processing after submitting your request.

Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page, and it is the user’s responsibility to review the policy periodically.

Thank you for using omeglw.net. If you have any questions, feel free to reach out to us.